Download WhatsApp Business app for PC and connect with your customers
How to Download WhatsApp Business for PC
WhatsApp Business is a free-to-download app that allows small businesses to communicate with their customers in an easy and efficient way. With WhatsApp Business, you can create a professional business profile, send quick replies, manage labels, share catalogs, access statistics, and more. If you want to use WhatsApp Business on your PC, you can do so by using an emulator such as BlueStacks. In this article, we will show you how to download, install, set up, and use WhatsApp Business for PC step by step.
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WhatsApp Business vs WhatsApp Messenger
WhatsApp Business is a separate app from WhatsApp Messenger, which is the regular app that most people use for personal chats and calls. You can use both apps simultaneously as long as they are linked to different phone numbers. However, you cannot use one phone number for both apps at the same time.
WhatsApp Business has some unique features that are designed for businesses, such as:
Messaging tools: You can create quick replies for frequently asked questions, assign labels to categorize your chats, and use chat filters to sort your messages.
Catalogs: You can showcase your products or services in a catalog that customers can browse and order from within the app.
Short link: You can create a short link that customers can click or type to start a chat with you.
QR code: You can create a QR code that customers can scan with their camera to start a chat with you.
Business profile: You can customize your business profile with information such as address, hours, website, description, and more.
WhatsApp Business also allows you to access message statistics such as sent, delivered, read, and received. You can also backup and restore your chat history and media using Google Drive or local storage. Additionally, you can use WhatsApp Web or Desktop to access your WhatsApp Business account from multiple devices.
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How to Download WhatsApp Business for PC using BlueStacks
BlueStacks is an emulator that allows you to run Android apps on your PC. You can use BlueStacks to download and run WhatsApp Business on your PC. Here are the steps:
Download and install BlueStacks from the official website. Follow the instructions to install it on your PC.
Launch BlueStacks and sign in with your Google account. If you don't have one, you can create one for free.
Go to the Google Play Store and search for WhatsApp Business. Alternatively, you can use this link to download it directly.
Click on Install and wait for the app to download and install on your PC.
Once the installation is complete, you can find WhatsApp Business on the home screen of BlueStacks or in the app drawer.
Click on WhatsApp Business to launch it and follow the next steps to set up your account.
How to Set Up Your WhatsApp Business Account
After launching WhatsApp Business for the first time, you need to set up your account by following these steps:
Agree to the terms and conditions and grant the necessary permissions for the app to access your contacts, photos, media, and files.
Enter your business phone number and verify it with a code that will be sent to you via SMS or phone call. Make sure you use a phone number that is not already linked to another WhatsApp account.
If you have a backup of your chat history and media from another WhatsApp account, you can restore it by following the instructions on the screen. Otherwise, you can skip this step.
Enter your business name and choose a category that best describes your business. You can also upload a logo or an image for your business. Note that you cannot change your business name later, so choose carefully.
Congratulations, you have successfully set up your WhatsApp Business account. You can now start building your profile and using the features of the app.
How to Use WhatsApp Business Features
WhatsApp Business has many features that can help you communicate with your customers and grow your business. Here are some of the main features and how to use them:
Messaging tools are designed to help you manage your conversations and save time. You can use them by tapping on the menu icon (three dots) on the top right corner of the app and selecting Settings > Business tools. Here are some of the messaging tools you can use:
Quick replies: You can create and save messages that you can send with a few taps. For example, you can create a quick reply for greeting customers, thanking them, or answering common questions. To create a quick reply, tap on the plus icon and enter a message and a shortcut. To use a quick reply, type / followed by the shortcut in the chat box and tap on the message that appears.
Labels: You can assign labels to your chats and contacts to organize them into categories. For example, you can create labels for new customers, orders, payments, or feedback. To create a label, tap on the plus icon and enter a name and a color. To assign a label, tap and hold on a chat or contact and tap on the label icon. You can also filter your chats by labels by tapping on the label icon on the main screen.
Chat filters: You can use chat filters to sort your chats by unread messages, groups, or broadcast lists. To use chat filters, tap on the filter icon on the main screen and select a filter.
Catalogs are a way of showcasing your products or services in a digital brochure that customers can browse and order from within the app. You can create and share catalogs by tapping on the menu icon (three dots) on the top right corner of the app and selecting Settings > Business tools > Catalog. Here are some of the steps to create and share catalogs:
Tap on Add product or service and enter the name, price, description, link, and image of your item. You can add up to 10 images per item. You can also add more items by tapping on Add more.
Tap on Save when you are done adding items. Your catalog will be submitted for review and will be visible to customers once approved.
To share your catalog with customers, open a chat with them and tap on the attachment icon (paperclip) and select Catalog. You can also share individual items by tapping on them in your catalog and selecting Share item.
A short link is a URL that customers can click or type to start a chat with you. You can create and share a short link by tapping on the menu icon (three dots) on the top right corner of the app and selecting Settings > Business tools > Short link . Here are some of the steps to create and share a short link:
Tap on View or share link and copy the link that appears. You can also customize the link by tapping on Edit and changing the last part of the URL.
Share the link with customers via email, social media, website, or any other channel. You can also add a default message that will appear when customers open the link.
When customers click or type the link, they will be directed to a chat with you. You can also see how many people have clicked on your link by tapping on View link stats.
A QR code is a scannable image that customer